Angelica has more than 9 years of progressive experience in Real Estate and Hospitality. Her professional history includes a position such as Guest Service Agent which basically functions as a personal secretary of each and every VIP guests at Burj Al Arab (The world's most luxurious hotel) as well as a Bachelor degree in International and Hospitality Management in best educational establishment of Philippines. Most recently, her professional overview is Supervising a team of front desk agents in an international holiday home and her responsibilities included maintaining open line communication with the Guests and staff whilst ensuring guest's requests are handled on a timely manner without compromising the quality of service, delegating responsibilities and liaising with other related departments as well as up-selling of products and facilities.