Responsible for accounting, advertising, marketing, list and sell homes, manage rental homes for owners and investors, full operations of a small business. Planned and executed events and marketing programs, producing five times the target number of qualified leads. Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles, and newsletters. Accessed computerized financial information to answer questions related to specific accounts. Matched purchase orders with invoices and recorded the necessary information. Developed annual operating budgets and forecasts, as well as sales and marketing plans. Verified that all customer complaints were handled promptly and appropriately. Maximized rental income while minimizing expenses through effective planning and control.