A passionate "Residential Hotelier" with a practical 6 years experience in Hyatt chain worldwide, within my journey I was able to built a very strong relationships with the clients and always being assure that customer interests and satisfaction staying on th first priority. Self-motivated customer services professional with decent experience in the field. Strong skills in handling personal and online customer service, Ability to achieve targets and conduct high standard duty requirements, eager to improve quality of department performance to reach a zero defect operation.