A dedicated and results-driven Residential Hotelier with 10 years of hands-on experience at Hyatt Regency Dubai & Galleria. Throughout my career, I have cultivated strong client relationships and consistently prioritized customer satisfaction to ensure their needs are met. A self-motivated and highly skilled customer service professional, I possess extensive experience in both personal and online service environments. With a proven ability to meet and exceed targets while upholding the highest standards, I am committed to enhancing departmental performance and striving for a zero-defect operation.