Paying SEWA’s bills is no longer a hassle, as a resident in Sharjah you can make payments via different methods. Sharjah Electricity and Water Authority provides the convenience of online bill payments alongside authorised offline channels.
For more information on SEWA bill payment methods and the steps, here’s a quick guide.
| Online | Offline |
| SEWA E-Services Portal | SEWA Customer Care Centers |
| SEWA Mobile App | Etisalat |
| Banks | |
| Currency Exchanges | |
| Emirates Post offices |
SEWA Online Bill Payment Methods
Here’s how you can pay SEWA bills using the online payment gateways:
SEWA E-Services Portal
The SEWA E-Services Portal is an online platform for account management. You can pay your bills using a credit or debit card. However, this portal is not only one of the SEWA bill payment method but offers various functionalities related to your SEWA account, including:
- Managing account details
- Locating nearby SEWA centres
- Settling bills for one or more accounts
- See current and past bills separately for each account
- Report water leaks, wastage, or suspected theft directly through the portal
- View statement and pay for statement
- Access a dedicated section with information on energy-saving practices, rebates, and programs
- Check the status of your service requests
- Get bills sent straight to your email
How to Register for SEWA e-Services Portal
- Open a web browser and go to the SEWA website: https://www.sewa.gov.ae/en/
- Click on the ‘Register’ button on the top right corner of the webpage
- On the User Registration page, choose between ‘Residential’ & ‘Commercial/Industrial’
- Enter all the required details with each step
- Click ‘Submit’
- Go to your email inbox to find the activation email sent by SEWA
- Click the activation link to activate your account
Here is how you can register for the SEWA E-services Portal:
You can also access your account directly with a UAE PASS.
Please note that EPAY only accepts full payments, so partial settlements aren’t possible. Additionally, if you choose to pay with a credit card, a 1.25% processing fee will be added to your total bill to cover the credit card transaction cost.
SEWA only serves Sharjah residents. If you want information on other emirates, please read our article on ‘check electricity bill in UAE.’
SEWA Smart App
The SEWA smart app offers a user-friendly interface that’s available in English and Arabic. Apart from all the features of the SEWA E-services portal, the app also lets you monitor your daily energy consumption.
You can download it here:
SEWA Offline Bill Payment Methods
Here’s how the offline SEWA bill payment methods work:
SEWA Customer Care Centers
While SEWA offers multiple convenient bill payment methods, a customer service centre provides an extra layer of convenience. It allows you to address any issues that arise during the payment process on the spot.
Moreover, people who require personalised assistance or have complex inquiries related to their SEWA accounts would also prefer to pay a visit.
Contact
- Phone & Whatsapp: +971-600-566665
- Emergency Number: 991
- Email: info@sewa.gov.ae
Banks
SEWA has partnered with 22 banks operating in Sharjah. Customers of these banks can pay their SEWA bills in person. Additionally, customers can pay from the comfort of their homes through smart channels offered by most of these banks. Here is the list of all SEWA partner banks:
- Abu Dhabi Commercial Bank
- Emirates Islamic Bank
- Standard Chartered
- Abu Dhabi Islamic Bank
- Emirates NBD Bank
- United Arab Bank
- Ajman Bank
- First Abu Dhabi Bank
- Arab Bank
- Al Hilal Bank
- Invest Bank
- Al Masraf
- Citi Bank
- Mashreq Bank
- RAK Bank
- Commercial Bank of Dubai
- National Bank of Fujairah
- CBI
- Dubai Islamic Bank
- Noor Islamic Bank
- NBQ
- Sharjah Islamic Bank
Currency Exchanges
The banks are open to their customers, but they do not serve the general public. To solve this problem, you can visit currency exchanges spread across the emirates.
These money exchange centres accept cash and debit cards to settle your SEWA bills. You can visit any branch of these exchanges to clear your utility bills:
- Al Ansari Exchange
- Redha Al Ansari Exchange
- Wall Street Exchange
- Joyalukkas Exchange
- LULU International Exchange
Etisalat
Emirates Telecommunication Corporation (Etisalat) and SEWA have teamed up to offer a convenient way to pay your SEWA bills. Now, you can settle your dues quickly and easily using Etisalat’s smart payment machines located throughout Sharjah.
Customers can find machines at the following locations:
- Sharjah Mega Mall
- Manakh Business Center
- Sharjah City Centre
- Matajer Jurainah
- Sahara Center
- Al Nouf Business Center
Emirates Post offices
One of the SEWA bill payment methods that’s universally available to all SEWA customers is through Emirates Post Offices operating in Sharjah and Dubai.
There are 6 post locations within Sharjah and a whopping 22 locations in Dubai that accommodate SEWA customers.
According to SEWA, this is because most of their customers work in Dubai, so, having access to a payment facility near their workplace would make their lives easier.
FAQs
Here is the step-by-step process of accessing your SEWA E-services portal.
1. Visit the SEWA website: https://www.sewa.gov.ae/en/
2. Click on “Register” and choose your account type (residential or commercial/industrial).
3. Complete the registration process by entering the required details.
4. Activate your account using the link sent to your email
SEWA stands for Sharjah Electricity, Water & Gas Authority.
SEWA bill payment methods for Sharjah residents are now easier than ever. You can settle your bills online with the SEWA E-Services Portal or mobile app. Alternatively, people who prefer an in-person experience can visit a SEWA Customer Care Center.
Customers from outside Sharjah and living in the Northern Emirates can learn all about FEWA, the entity that serves the rest of the Emirates. Meanwhile, those living in Abu Dhabi can find out details about ADDC, the utility service provider in the capital.
