It can be challenging to move into a new house, especially when it comes to setting up internet and electricity. Two well-known service providers in the UAE providing these essentials are DEWA (Dubai Electricity and Water Authority) and Etisalat.
Applying for your DEWA and landline as soon as you get your tenancy contract is highly recommended. Once you’ve completed your move, it’s time to make your new home cosy and tech-ready.
Let’s look at some important information to consider for setting up DEWA internet before moving into a new home.
DEWA Set up
DEWA is the primary provider of electricity and water services in Dubai. Setting up your DEWA connection is a crucial step in ensuring a comfortable and functional living space.
Here’s what you need to know:
Application Process
- Get the application form from DEWA’s Customer Service or online
- Fill and submit the form along with the required documents at a Customer Care Center or online
- Pay the security deposit at the counter and collect your receipt
Documents Needed (For Personal Connection)
- Filled out and signed the Application Form
- Copy of signed Tenancy Contract
- Passport copy (tenant and landlord) with a valid visa
- Proof of Ownership or Sales Agreement copy
- Authorization letter (if the applicant is absent)
Additional Documents (For Company Lease)
- NOC from the company
- The trade licence of the company
- A copy of the authorised signatory’s passport from the company
Fees / Charges
- Security deposit (refundable upon leaving)
- Villa: AED 4,000
- Apartment: AED 2,000
- Connection Fee: AED 100 (small metres), AED 300 (large metres) upon registration
- Admin Fee: AED 30 per connection application
- Housing Fees: applicable to expatriates in Dubai by Dubai Municipality
Following these steps offers a smooth and hassle-free experience in setting up your DEWA connection in your new home.
Setting up a Landline and Internet in Dubai
Setting up your landline and internet is important when moving into a new residence. Etisalat and Du are the two main network providers in the UAE offering internet, landline, and mobile services. You can connect quickly and effectively with the help of this instruction.
Etisalat Home WiFi
Nowadays, a reliable internet connection is as essential as electricity. Etisalat, one of the leading telecommunications companies in the UAE, offers high-speed home WiFi services to keep you connected. Etisalat speed ensures a fast and reliable internet connection for all your home and business needs.
Etisalat offers a variety of internet options for residential users, ranging from basic dial-up connections to high-speed ADSL. You can easily check internet speed with Etisalat online tools to ensure you’re getting the best performance from your connection.
To apply for an Etisalat plan, you must be a resident of Dubai. A standard telephone line is required for both internet and cable services. The activation period is usually the same day unless a technical visit is necessary.
Documents Required
- Passport (original and copy)
- Tenancy agreement (original and copy)
- Residence permit (original plus 2 copies)
- Subscription fee (cost varies by package selected)
You should apply for your DEWA and landline as soon as you get your leasing contract. This ensures that all essential services are ready to use when you move in.
Du
Du provides telecommunications services to the majority of Dubai’s new projects since it holds contracts in many of these locations. This means that many buildings have Du’s internet, landline, and television services pre-wired. Activation of their internet connection, which usually takes 4-5 days, comes along with television and telephone services.
Documents Required
- Passport (original and copy)
- Tenancy agreement (original and copy)
- Completed application form (available at any du office)
- Proof of ownership or residency in an area serviced by Du
FAQs
Yes, you can transfer your DEWA account to a new address in Dubai. Visit any DEWA Customer Happiness Centre to do this. The staff will help you get your utilities set up smoothly at your new house.
Your water and power supplies can be turned on by DEWA in 15 working hours. Start by submitting a move-in request using the DEWA app or website (www.dewa.gov.ae). A tracking number will be sent to you for your request. Your services will be linked as soon as the activation and security deposit are paid.
DEWA is known for its efficient and reliable utility services, ensuring uninterrupted power and water supply throughout the city. It’s not difficult to set up internet and DEWA services in your new house. By utilising the services provided by DEWA and Etisalat, you can ensure a smooth transition and enjoy uninterrupted connectivity.
