Dubai is the answer that comes to mind when someone talks about a city surrounded by modern infrastructure. Be it buildings, roads or public transportation networks, the Road and Transport Authority (RTA) in Dubai offers several services for the convenience of residents.
Among the many RTA services, public transportation stand out as pivotal. Besides, the RTA Dubai services include multiple applications for car owners, public transport users and businesses.
Here, we’ve covered the services offered by RTA Dubai in detail.
What Is RTA Dubai?
Dubai’s smooth roads and convenient travel result from the continuous working of the autonomous road and transportation authority. RTA Dubai is the sole provider of transportation-related services in this metropolitan city. In 2005, the Dubai Government started RTA, and since then it has been actively contributing to the landscape of modern Dubai.
From providing public transport services to issuing licences to car owners and drivers, RTA offers numerous services in Dubai. RTA is also involved in looking after the transportation laws and initiating new roads and transportation-related projects. It runs to provide a sustainable transportation system to its customers.
Services of RTA Dubai
RTA offers a range of services to its customers. Whether you want to register your vehicle or book a bus for rent, RTA services in Dubai make it easy.
After all, travelling from one place to another should not sound hectic. Let’s find out the RTA services that you can benefit from.
RTA Services for Public Transport Users
Millions of people commuting throughout Dubai prefer public transport. Dubai provides multiple public transport options, such as buses, metros and taxis, to simplify the travel journey. Here are the services to make a commuter’s life easy:
Plan Your Journey
This feature allows the commuter to plan their journey within Dubai. By filling in the starting point, destination and departure date, one can explore different travel options including Bus, Tram, Marine and Metro.
Nol Cards
Easily pay for the transport by using nol Cards one tap pay system. Applicable for all forms of transportation, including marine and trams.
RTA issues different types of nol cards to commuters. For instance, red nol cards are for people who don’t travel frequently. Meanwhile, gold cards are for premium seats in metros. RTA Dubai services users can download the nol App to manage their cards easily.
How to Apply for a new Personal Nol Card?
A personalised nol card can be requested through the RTA website. Personal cards have different categories such as adults, senior citizens, students and people of determination. Each category comes with category-specific concessions. Here is how to request a personal nol card:
- Choose to apply for a new personal nol card.
- Select the travel class and card design.
- Fill out the necessary information such as name, email address and delivery details.
- Attach the following required documents:
- Personal photograph
- Valid Emirates ID
- School certificate in case a student is applying
- A copy of the ID issued by the Community Development Authority for people of determination, also known as Sanad Card.
- Confirm and pay via debit or credit card.
Metro Services
RTA provides fully facilitated and equipped trains with WI-FI, Lifts and CCTVs. It operates on two routes, green and red lines. One can rent apartments in several areas near the Dubai Metro Stations.
Tram Services
Another convenient transportation option is using trams. The best part is RTA Trams are completely safe and cover a wide area of Dubai. As per RTA, trams cover a 10.6 km distance and have 11 stations.
Bus Service
RTA Dubai Bus service is fully air-conditioned and equipped with necessary facilities such as spaces for wheelchairs and information screens. Additionally, bus stops have vending machines and cafeterias. RTA buses offer separate compartments for women.
Dispute Form Filling
RTA also offers a fines dispute form-filling service to file your dispute in case you are dissatisfied with any fines imposed on you.
Dubai Taxi Service
RTA offers different type of taxi services. The Dubai Taxi Corporation (DTC) by RTA offers round-the-clock, 365-day service to help commuters travel easily. Besides, commuters can book a taxi using the Careem or Udrive apps.
Marine Transport Service
RTA has been evolving continuously and now it also offers marine transport services like water taxis, ferries, water buses and abras to make commuting easier.
Moreover, all transport services include separate and dedicated areas for people of determination in Dubai.
RTA Services for Drivers and Car Owners
The following services are offered by RTA in this category:
Pay Fines
With RTA, one can easily pay their traffic fines, parking fines, Salik violation management and dispute, RTA fines, dispute fines and other related fines.
Issuance of Driving Licence
RTA Dubai services include easy booking of a driving test slot. Also, one can easily request a new driving licence or renew it. Replacing a lost or damaged licence and issuance of an international licence can be requested from the RTA.
RTA’s Paid Parking
Since car parking in Dubai is paid, car owners can pay for parking via the RTA app. Moreover, RTA allows parking payments using nol card or SMS. People of Determination and Senior Citizens can avail parking permits free of cost. That said, residents can obtain monthly or annual parking permits for specific zones.
Registering a Vehicle
RTA provides car registration and renewal services in Dubai. Besides, car owners can request number plates. Special plate designs or numbers can be requested via the RTA Website or Mobile App.
Services for Businesses and Corporations
RTA Dubai also offers various services to businesses and corporations. Here are some of them:
| Electronic No Objection Certificate | Request an NOC to issue, modify, resume or suspend a trade licence. |
| Issuance of Licence | Request a commercial trade licence plate. Easily review trade licence request and update the information. Besides, request a temporary event permit using the RTA Dubai Website |
| Land Management and Traffic Services | Use RTA to request a building and house number or to reserve a space for commercial parking. People can apply for the release of impounded vehicles that are taken in custody due to wrong or illegal parking. Besides, contractors can also apply for a construction NOC for Infrastructure work. |
| Business Growth | Grow a business by utilising promotional advertisements on RTA’s spaces such as buses, taxis, etc. Request permits for advertising on vehicles or utilising any area of the road. |
| Licence for Driving Institute | Register as a Driving Institute by using RTA Dubai. |
| Services for Commercial Transport | Request a licence plate trading permit, register taxis, apply for short-term bus rentals and request for career marine vessels through the RTA Website. |
RTA Mobile Application
RTA has also introduced a mobile application. The majority of queries, complaints and requests can be made through it. Here are the features of the RTA mobile application:
- Supports different languages to serve a wide customer base.
- Access the mobile application on a smartwatch.
- It provides the feature of managing an nol card easily. Using this application, one can check the nol card balance, top it up and view transaction history.
- Pay for parking by using the RTA Mobile Application.
- Book Taxis using the application.
- Manage the Salik account and activate and deactivate it at any time using the RTA Application.
FAQs
RTA is working to provide sustainable roads and transportation within Dubai. It is actively involved in making and implementing laws and regulations to protect the beautiful landscape of Dubai.
RTA nol Card can be used to pay for public transport such as buses, metro, trams, taxis and so on.
RTA Dubai offers a wide range of services including buses, metros, trams, taxis and marine services.
With RTA Services, easily request a driving licence, pay fines, advertise a business and use convenient public transport. RTA provides a happy travel and road experience for the residents of Dubai.
For more such convenient solutions in Dubai, stay tuned to Property Finder’s blogs.
