The real estate business in Dubai allows investors and buyers to thrive in an ever-growing market. To ensure that equality is maintained and no trust is broken, Dubai exercises a strict real estate fines system. If not followed, the real estate fines system handles perpetrators.
Services under the Dubai Land Department (DLD) offer protection to both parties and the ability to register complaints. This helps prevent illegal activities from occurring in the real estate market. Here’s everything there is to know about Dubai’s fine system.
- Dubai’s Real Estate Fine System
- Complaint Registration Process
- Terms and Conditions for Registering a Complaint
- Complaint/Inquiry Types
- How to Contact the RVS in Dubai
- FAQs
Dubai’s Real Estate Fine System
The RVS (Real Estate Violation System) in Dubai is a portal safeguarded under the Dubai Land Department. It aims to provide licensing services and real estate permits to companies. It also provides e-cards to brokers.
RVS collaborates with Dubai Economic Development to ensure that any licensing data and real-estate-related information is protected and secured. This prevents illegal changes in information or billing contracts from occurring.
Dubai Land’s RVS portal aims to position Dubai as a real-estate destination and build trust in all things regarding real estate. It provides services to register complaints and helps first-time investors, brokers or buyers find the perfect solution to their problems.
Complaint Registration Process
The real estate complaint registration system is easy. Any complaints regarding lease agreements are required to be registered through the Centre for Rental Disputes Portal. If a complaint is older than six months in terms of transactions, it is no longer considered.
Complainant Details
The details for the complainant details are mentioned below:
- Complainer Name: The complainer’s name is required first and foremost.
- Mobile: The mobile number for the complainer is required for contact.
- Email: The complainer’s email address is required.
- Claimant Type: The complaint type ranges from a buyer, owner, customer, tenant, seller or broker.
Defendant Details
The defendant details are also required, which are reserved for companies as listed below:
- License #: A company license number is required.
- Company Name (Arabic): The Arabic name for a registered company is needed for verification.
- Company Name (English): The company name should also be in English.
- ORN
- Defendant Mobile: A verified and registered phone number is needed for contact purposes.
- Defendant Email: A registered email address that is active is needed.
- Defendant Type: It can range from a management company, valuation company, jointly-owned property management, developer, broker, customer, tenant, owner or seller.
Complain Category
The complaint details are as follows:
- Company Activity: The reasons for complaint regarding company activity can be registered here.
- Complaint Category: Different types of complaints can be requested.
Project Details
The project that requires a complaint and its details are listed below to request real estate fines:
- Project Name
- Community
- Property Type
- Plot Number
- Building Number
- Unit Number
- Needed Documents
Terms and Conditions for Registering a Complaint
The terms for registering a complaint related to real estate properties in Dubai are listed as follows:
- The complaint needs to be registered by the person who is considered through the power of attorney.
- All data needs to be correct and void of mistakes.
- If a complaint is not compliant with RERA’s regulations, it becomes void.
- Documents should be uploaded.
- Rental disputes in Dubai are not handled by RVS, but rather by the Rental Dispute Centre.
- Expected response time is 5 days.
Complaint/Inquiry Types
It should be noted that the RVS does not handle complaints regarding lease contracts. The other real-estate inquiries are listed below:
- Not abiding by RERA rental property laws.
- Incorrect company information.
- Undesirable service provided by real-estate companies.
- Taking part in real-estate business without a proper license.
The inquiries available are also listed here:
- Cancel and refund of deposit.
- Cancel the sales and purchase agreement and obtain a refund.
- Rental contract insurance amount refunded.
- Delay occurring in fulfilment of a real-estate project.
- Dispute regarding change in layout.
- Tenant and owner disagreements.
- Disagreement over the type of property.
How to Contact the RVS in Dubai
To contact the real estate fine system, here is how to register a query on the RVS Portal:
- Requirements: Enter name, email, mobile, request type and send the message.
- Address: Dubai Land Department in Deira near Baniyas Road.
- Contact: +971 8004488.
FAQs
Recently, the Dubai Land Department fined three developers AED 500,000 for promoting their off-plan projects in Dubai without completing registration. It is crucial to follow the proper real estate laws to prevent this from happening.
Here are a few best real estate apps in Dubai that can streamline and provide knowledge regarding the real estate business:
– Dubai REST
– Property Finder
– PF Expert
– Makani
– DubaiNow
The MoL is a portal for UAE residents. It is also known as the Ministry of Interior as a service to ensure peace and safety for citizens. It prevents and controls crimes and strengthens police systems within the UAE.
Cold-calling has been banned in the real-estate business in Dubai. People are no longer able to make marketing calls using their personal phones. They are required to use phones that are registered in the telemarketing company’s name.
That’s all there is to know about the real estate fines system in Dubai. Knowing when and how to register a complaint with the RVS portal can help prevent any further mishaps in the real estate business.
