The Abu Dhabi Distribution Company, or ADDC, regulates the supply of water and electricity across all of Abu Dhabi. Every Abu Dhabi resident must be registered with the ADDC to have access to water and electricity in their homes.
If you have just registered with the ADDC, you must know the methods to pay your bills. Don’t worry, as in this guide, we will go through the process of paying your ADDC bill.
How To Get Registered With ADDC
Getting registered with the ADDC is a simple process and can be done online. After renting out a property, you must register it under Tawtheeq to finalize the tenancy contract Abu Dhabi mandates. Here’s everything you need to know about tenancy contracts in Abu Dhabi.
The process of Tawtheeq is undertaken by the property owner or the real-estate consultant. Once the building is registered, it is also all set up for the ADDC, providing access to water and electricity. Here’s how to register for Tawtheeq in Abu Dhabi.
Purpose of an ADDC Account:
An ADDC account is helpful for many reasons. It provides residents with various helpful services and makes the process of utility bill payments significantly easier. The following services are available upon activating an ADDC account:
- Checking water and energy consumption.
- Change or update account details.
- Managing connections.
- Online ADDC billing and payment.
How is The ADDC Bill Paid?;
To pay ADDC bills manually or automatically is a simple process. ADDC offers plenty of options to make the process as convenient as possible for the average citizen.
Payment Options
ADDC offers a plethora of payment options. The options make it inclusive for people from all walks of life to pay their ADDC bill. The following are the available payment options to pay the ADDC bill:
- One-off online payments have to be made every month.
- Autopay can be set up with a user’s debit/credit card to schedule payments on the user’s selected date. This is the easiest and most highly recommended method of payment.
- Users can also set up a direct debit service. This service debits the generated bill amount directly from the user’s bank.
- One prepay option in groceries and supermarkets.
- Pay through exchange.
MBME Kiosks
Users can pay their ADDC bills via any MBME Kiosk located in the UAE. Simply just enter the account number and pay the required amount.
ATM Machines
ADDC bills can also be paid via any ATM or bank that is partnered with ADDC. All that’s required is to input the account number and pay the required cash.
Telephone or Internet Banking
Here’s an option for users who have an account in a bank partnered with ADDC. They can pay ADDC bills by phone or by logging into the bank account.
TAMM Portal
If the user has an account on the government’s TAMM website, they can log in and pay from there.
A physical copy of the bill can also be printed out as long as the user has an active ADDC online account.
Paying a Bill for Someone Else:
Users can also choose to pay a friend or family member’s bill. The user can enter the account number of the concerned person and pay ADDC bills.
Upon payment, both the user and the account holder will receive a confirmation e-mail or SMS.
FAQs
Owner of your very own property? Instead of Tawtheeq, you can simply sign a Move-In Application. In this case, to activate an ADDC account, you will need to use your Emirates ID. Renting residents may want to know the details of Abu Dhabi’s water and electricity authority.
Do you suspect your metre is faulty or the bill amount is wrong? Simply call the ADDC support team at 800 2332 or send an e-mail to contactcentre@addc.ae.
Now you know all about how to pay ADDC bills as an Abu Dhabi resident. Make payments without any worry!
