When dealing with real estate disputes or tenancy issues, the Dubai Land Department (DLD) offers a streamlined solution through its ‘Offer and Deposit’ service. This service allows tenants to legally deposit rent or keys, ensuring they meet their obligations even in disputes. Here’s a detailed overview of how this service works and other relevant information.
- What Is the Offer and Deposit Service by DLD?
- Procedure
- Required Documents
- Service Fees
- Payment Methods
- Service Channels
- Issued Documents
- Service Time
- Service Terms
- FAQs
What Is the Offer and Deposit Service by DLD?
The offer and deposit service by DLD lets tenants request a judge to issue an order allowing them to deposit rent or keys with the Rental Disputes Centre (RDC) in Dubai. This ensures tenants fulfil their rental obligations even if there is a dispute or the landlord is unresponsive.
Procedure
You can apply for the offer and deposit service by DLD through the following channels:
Via Real Estate Services Trustees Centres
- Visit a Real Estate Services Trustees Centre.
- Provide all required documents for review.
- An employee at the centre will enter transaction data.
- Pay the fees and get a receipt.
- The judge’s decision will be available on the RDC website after the request submission.
Via RDC Website
- First, you must register for an account on the RDC website if you have not already registered.
- Select ‘Dispute Lawsuit – for Amicable Settlement’ and click on ‘Register an Offer and Deposit. After that, click on the ‘Access the Service’ option to register your request.
- Now, enter the required data and upload documents.
- Pay the fees electronically.
- Next, the judge’s decision can be obtained through the RDC website.
Required Documents
The documents required to register offer and deposit service with DLD are:
- Offer and deposit Motion
- A copy of Emirates ID for individuals.
- A copy of the manager’s Emirates ID and the latest copy of the commercial licence, if the applicant is a legal person or corporate body (company or establishment).
- A copy of the last signed lease and a copy of the new lease with the same terms and conditions.
- A copy of the cheques deposited with the new lease.
- A copy of any correspondence between the parties, if applicable.
Service Fees
Here are the costs associated with the offer and deposit service with DLD:
- Offer and deposit fee: AED 50
- Knowledge fee: AED 10
- Innovation fee: AED 10
- Additional fees: AED 130 + VAT, if processed through Real Estate Services Trustees Centres
Payment Methods
Choose from the following payment options:
- Noqodi
- Debit or credit cards
- Cash
Service Channels
Access the service through these platforms:
- RDC Website: Access and manage the service online.
- Real Estate Services Trustees Centres: Physical service centres for in-person processing.
Issued Documents
Upon completion, you will receive:
- Receipt of judge’s decision
- Tenancy contract or rent value (cheques or cash)
- Rented property keys (if applicable)
Service Time
The processing timeframe for offer and deposit service by DLD is one business day, and the process takes only 10 minutes to complete.
Service Terms
Applicant must be mindful of the following terms and conditions before applying for the offer and deposit service by DLD:
- If the rent for a previous period was deposited via cheque(s), those cheques must be replaced with cash.
- All documents must be submitted in Arabic or legally translated into Arabic. They should be uploaded to the Rental Disputes Centre website. Hard copies will not be accepted.
- The deposit notice must be sent to the owner via notary public, registered mail with a declaration of receipt, or e-mail.
- Provide documents that show the landlord’s refusal to accept the rent. This could include a notice of eviction, correspondence proving the refusal, evidence of a judicial dispute, or a warning from the tenant showing the rent was offered but not accepted.
- Submit the original cheques that bounced after being served notice.
- Notice Period: If the deposit applicant does not receive notice within ten business days after the deposit, the application will be saved and closed.
- Depositing keys is only allowed immediately before the lease period ends. Proof of rent and utility bill clearance must be provided, and there must be a rescinding condition, the landlord’s acceptance, or a judgment for eviction.
- The deposit can be made by the tenant, their legal attorney or a relative up to the fourth degree.
FAQs
It is mandatory to register tenancy contracts with Ejari in Dubai. Ejari is the online portal which regulates the leasing process and protects the legal rights of stakeholders.
A move-in checklist includes registering your tenancy with Ejari, booking moving and cleaning services, and setting up DEWA and Internet. You must also register with the district cooling provider and check if a moving permit is needed.
To resolve a rental dispute in Dubai, you can file a complaint with the Rental Dispute Centre (RDC).
That was all about the offer and deposit service by DLD. The streamlined process detailed above ensures your obligations are met and your rights are protected. This in turn makes your rental experience smoother and more stress-free. If you are looking for a rental apartment, browse this list of rental apartments in Dubai.
For more on renting and buying property in the Emirates, keep connected with the Property Finder blogs.
