How to Check Nol Card Balance

RTA Dubai has developed a well-facilitated public transportation system. Nol Card is one such innovation that provides convenience to users. After purchasing this card, it is important to have an AED 7.50 minimum balance to use it. Luckily, Nol card balance check is a simple and hassle-free process.

We have compiled everything from Nol card balance check to recharging it. It’s time to get smart with a Nol card and pay for public transport fares with it!

• Understanding Nol Cards
• How to Check Nol Card Balance
• Top-Up Your Nol Card Balance
• Benefits of Using Nol Cards
• FAQs

Understanding Nol Cards

Before moving to the process, let’s first have a look at what Nol cards are. A Nol card is a travel card to pay for Dubai public transport fares. You can do all this with a single tap!

From buses to taxis, here is where you can use a Nol card in Dubai:

• Public buses
• Metro
• Tram
• Dubai Taxi
• Marine transport
• To pay your parking fee

Types of Nol Cards

Now that we know what a Nol card is, you must be aware of its different types. Whether you are a frequent public transport user or new, Dubai RTA services offer different cards to fit your needs. Here are the types you can purchase:

• Red Nol card
• Blue Nol card
• Silver Nol card
• Gold Nol card

How to Check Nol Card Balance

To enjoy the benefits of a Nol card, the main requirement is a Nol card balance check and top-up. Maintaining a minimum balance is necessary to continue using Nol cards. The best part is checking Nol card balance is extremely simple and you don’t need to visit any centre. All possible from the comfort of your home.

Here are the two ways to check your Nol card balance online:

Using the RTA Dubai Website

Here is how to check a Nol card balance using the RTA website:

• Go to RTA Dubai’s official website.
• On the ‘Home’ tab, go to the ‘Public Transport’ section.
• Click on Nol.
• Then choose ‘Nol How’.
• Click on the ‘Check Nol Balance’ button.
• Enter your 10-digit ‘Nol tag ID’.
• Hit the search button.
• Nol card balance will appear.

Via RTA Dubai App

RTA Dubai also has a mobile app to use its services. Nol card balance check can also be done using the app:

• Download the RTA Dubai App on Android or iOS.
• Sign up or log in using the Nol card ID and the set password.
• Click on ‘Check Nol Balance’.
• Enter the Nol tag ID.
• Click on ‘View Balance’

Top-Up Your Nol Card Balance

Nol cards must have a minimum balance of AED 7.50 to use at different stations for a single trip. Once you have checked the balance, here is how to recharge a Nol card:

• Documents Required: Nol card (hard copy for in-person and virtual card (for recharging online)
• Fee: Free service

Ways to Top-Up

You can top up a Nol card both online or at the main stations. Let’s have a look into the details:

Recharge In-Person

Find the details of the in-person Nol card top-up below:

Using Ticket Vending Machines at Metro Stations

• Place the Nol card on the card reader.
• Click on the top-up option.
• Enter the amount to top up.
• Keep the card on the card reader for 6 seconds.
• The next moment, the vending machine tops up the balance.

Through Ticket Office Machines at Metro Stations

• Give the Nol card to the agent.
• Tell him the amount to top up.
• Complete the payment and recharge the Nol card.

Via Solar Top-Up machines at Main Designated Stops

• Put the Nol card on the card reader.
• Click on top-up service.
• Enter the amount to top up.
• Pay via cash.

Recharge Online

Here are the ways to top-up a Nol card balance online:

Using RTA Website or Apps

The easiest way to recharge your Nol card is by using the RTA Dubai website and smart apps (RTA Dubai and S’hail app). Here is how you can do it:

• Download the app on Android or iOS.
• Proceed as a guest (Enter the ‘Nol tag ID’) or log in (Choose the ID from the drop-down menu).
• Enter your email address.
• Pay the top-up amount using a credit or debit card.
• Wait for payment processing. The time can be from 45 minutes to 4 hours.
• Use the Nol card at any parking machine, metro gate, solar top-up machine, or Nol Pay app to activate the balance.

Via Nol Pay Application

Recharge a Nol card using the Nol pay application. Here is how you can do it:

For Virtual Cards

• Download the Nol pay application.
• Sign up or log in using the RTA Account Number or UAE Pass.
• On the main screen, click on ‘Top Up’.
• Choose the amount to top up.
• Pay via credit or debit card.
• See the balance reflected on your Nol card.

For Physical Cards

• Download the application.
• Sign in using the RTA Account Number or UAE Pass.
• Choose ‘Top Up’.
• Place the Nol card on the Mobile’s back. NFC will read the card.
• Choose the top-up amount.
• Pay using a credit or debit card.
• Place the card again to check the balance. The card is recharged with the balance.

Using Mahboub Chatbot

Here comes another recent addition to RTA Dubai’s services. Mahboub, a chatbot, is all set to solve your queries and apply for services in a few minutes. The chatbot is available on the RTA Dubai website and application, the RTA S’hail application, and the Dubai Drive app. Here is how to use it:

• Open the chat box and type ‘Top up Nol card’.
• Press enter.
• Type ‘Nol tag ID’.
• Choose the top-up amount (minimum AED 30 and maximum AED 150).
• Select ‘Pay using DubaiPay’.
• Settle the amount.
• Activate the balance by using the card at metro gates, parking machines, solar top-up machines, or using the Nol pay app.

Terms and Conditions to Top Up Nol Card Balance

Here are some rules when recharging a Nol card:

• The maximum amount that you can top-up online is AED 150.
• Anonymous users can keep an AED 1000 balance, whereas personalised card holders can keep an AED 5000 NOL card balance.
• Activating the top-up amount on expired or blocked cards is not possible.
• Ensure that the balance is activated within 180 days of paying online.

Benefits of Using Nol Cards

We have discussed pretty much everything about Nol cards. Let’s wrap it up with a look at the benefits these smart cards offer:

• By having this card in hand, there is no need to carry cash to buy bus tickets.
• Single-tap pay allows convenience to users.
• Separate cards are available for different users.
• Nol Blue card offers 50% discounts for students and senior citizens. Besides, having the same card allows people of determination to travel at no cost on Dubai buses and the metro.
• Paying with a Nol card saves you money as fares are substantially lower.  
• Everything can be online today, from checking balance to recharging. But if you prefer in-person service, RTA Dubai has solutions for that too.

FAQs

Enjoy seamless travel with Nol cards in your hand. Make sure to run a Nol card balance check on time and top it up accordingly. With this smart card, convenience awaits; go grab it!

You can also have a look at RTA Dubai’s RTA Dubai’s public transport rules and violations to avoid penalties.

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