Traffic fines in Dubai can be frustrating, especially if you believe the penalty was issued unfairly. Fortunately, Dubai provides efficient systems to contest traffic fines, ensuring fairness for all motorists. Understanding the process of disputing these fines is essential to avoid unnecessary penalties or complications. Whether issued by the RTA or Dubai Police, the process involves clear steps and requirements. Let’s explore how to contest a traffic fine in Dubai effectively.
- Contesting Traffic Fines via RTA
- Contesting Traffic Fines via the Dubai Police Portal
- In-Person Fine Contestation
- Supporting Documents for Contesting Fines
- Fees
- FAQs
Overview of Contesting Traffic Fines in Dubai
Dubai offers several avenues to dispute traffic fines, ensuring fairness and transparency in its traffic management. The process can be initiated via the Dubai Police Portal, the RTA (Roads and Transport Authority) or in person at police stations and other official centres. The following sections provide detailed steps and considerations.
Contesting Traffic Fines via RTA
The RTA provides a streamlined process for disputing fines. This service is for fines related to public transport, licensing, traffic and road services. To contest a traffic fine through the RTA, follow these steps:
Eligibility and Conditions
- You must submit a dispute within 30 days of the fine issuance.
- The offending driver or victim must be present when submitting the dispute.
- If more than one complaint exists, separate forms are required.
- Appeals are invalid if the ticket is not submitted.
Steps to Submit a Dispute Through RTA
- Visit the RTA website and navigate to the dispute section.
- Access the dispute form and enter Dispute Details:
- Fine number
- Name (individual or company)
- Mobile number
- Supporting documents (upload files if available)
- Provide dispute details (maximum 500 characters).
- Double-check all information and submit the form.
Notification and Response
The customer will receive an SMS notification about the dispute status within 30 days of submission.
Contesting Traffic Fines via the Dubai Police Portal
Dubai Police offers multiple avenues to contest fines, making the process accessible and convenient for residents and visitors alike. Here’s how you can dispute a fine through Dubai Police:
Fine Inquiry and Payment Service
The Dubai Police Portal allows you to inquire, pay or contest traffic fines online. Follow these steps to contest fines:
- Visit the Dubai Police Website or App, accessible on iOS or Android.
- Log in and search ‘Fines’, use the traffic code number, licence number, vehicle number or fine number.
- Specify the source of fines and ensure accurate details are provided when contesting.
- Fill in the contest form, provide the necessary information and upload any supporting documents.
Service Channels
- Dubai Police App (iOS and Android)
- Dubai Police Website
- Smart Police Stations (24/7 service)
- Walk-in and Drive-thru Machines
- Call Centre at 901
Terms and Conditions
- Online payments and inquiries are accepted only within the UAE and GCC countries.
- Only local proxies can be used for online fine inquiries.
In-Person Fine Contestation
If online methods are not preferable, you can contest fines in person. Here’s how:
- General Directorate of Traffic Headquarters: Visit the main office in Al Barsha.
- Dubai Police Station: Visit the nearest police station to file a complaint.
- Call the Traffic Department: Dial +971-4-699-3555 for guidance.
Important Notes
- Personal submission of the complaint is mandatory to contest fines.
- Ensure you have all relevant documents and proof when attending in person.
Supporting Documents for Contesting Fines
When contesting a fine, supporting documents strengthen your case. These may include:
- Proof of Identity
- Emirates ID
- Driving licence
- Passport
- Proof of Ownership
- Vehicle registration card, if applicable.
- Photos or videos as evidence that may contradict the fine.
- Signed witness statements, if applicable.
Fees
A knowledge fee of AED 10 and an innovation fee of AED 10 apply to each dispute.
Mode of Payment
- Cash
- Credit card or debit card at service centres
FAQs
Absolutely! You can initiate the contesting process online via the Dubai Police Portal or the RTA website. However, submitting the complaint in person may be required for final review.
You must submit your dispute within 30 days of the fine’s issuance date.
No, contesting a traffic fine is free of charge. However, make sure you meet the eligibility criteria for submitting the dispute.
No, you need to file separate disputes for each fine you want to contest in Dubai.
If your dispute is rejected, you are required to pay the fine. No additional penalties are applied for filing a dispute.
That’s a wrap on how to contest a traffic fine in Dubai, involving structured procedures, both online or in person. By following the guidelines and using the appropriate channels, you can efficiently resolve disputes.
On the other hand, it is always better to know the traffic fines in Dubai and other Emirates to avoid penalties.
