All About Smart Police Stations in Dubai

Guide of Smart Police Stations in Dubai

Dubai’s dedication to innovation is seen in its Smart Police Stations (SPS), which combine public safety with modern technology. These advanced, completely automated stations provide flawless police services without requiring human contact and are open 24 hours. By adopting this new strategy, Dubai is not only trying to be a smart city leader; it is also reshaping the future of urban living. 

Let’s explore how Dubai’s Smart Police Stations are revolutionising police services for residents.

A police car sirens

An Overview of Smart Police Stations in Dubai

The Dubai Smart Police Station (SPS) was launched on September 18, 2017, in City Walk. It provides many essential services without the presence of human police. These round-the-clock automated stations offer transparency and efficiency.

This makes police-related tasks more approachable and proactive. Dubai makes sure that law enforcement is excellent and easily accessible by staying ahead of societal developments.

How Policing is Improved by Dubai Smart Police Stations

Dubai Smart Police Stations (SPS) provide 24/7, private, virtual interactions in seven languages, including Arabic and English. This reduces intimidation, privacy and accessibility issues. 

This advanced technology guarantees effective and user-friendly law enforcement while removing language barriers. It also significantly improves accessibility.

Car parked outside a Smart Police Station in Dubai

Features of Dubai’s Smart Police Stations

24 Hrs Accessibility

The 24-hour availability of Smart Police Dubai is one of its best qualities. Traditional police stations are open during set hours, which can be troublesome for people who want assistance outside these hours. On the other hand, SPSs are open to support at any time.

Wide Range of Services

A wide range of services are available in Dubai Smart Police Stations, including:

  • Filing Criminal Complaint
  • Reissuing Traffic Accident
  • Traffic Status Certificate
  • Changing Vehicle Colour
  • Police Report Enquiry
  • Home Security
  • Tourist Security
  • Lost and Found
  • Human Trafficking
  • Certificate TWIMC Services

There are several other services as well. Check for more services at their official website.

 a police car siren

User-Friendly Interface

The stations are equipped with smart devices and interactive kiosks that walk customers through the process of getting services. The interface is accessible in many languages, guaranteeing easy navigation of the system for both residents and tourists.

Security and Privacy

One of the most important aspects of Smart Police Dubai is maintaining security and privacy. The stations use sophisticated encryption and data protection techniques to guarantee the security of user interactions and personal data.

Connectivity to Other Smart Services

Residents of Dubai can use a range of government services via their smartphones. This is due to the integration of Smart Police Stations with other smart services like the Dubai Now app.

This integration allows you to manage your police and government interactions more effectively.

Which Documents Are Required in Dubai to File a Crime Report?

Residents of Dubai must provide their Emirates ID to report a crime, and tourists must bring their passports. There are printers and scanners available at the stations for any documents that need to be printed.

You can also video chat with a police officer to learn additional details about your case. After that, you will receive a copy of your filed case.

How to File a Complaint at Dubai SPS

A Dubai Smart Police Station (SPS) is an easy place to make a complaint:

  • Select and Enter a Language: After passing through the main doors and choosing your language, proceed to the screen by following the instructions..
  • Select the Service and Status: Choose your service and specify if you are a visitor or a local.
  • Display Identification: Citizens should use their Emirates ID, while visitors should show their passports.
  • Observe the Instructions on the Screen: Finish your request and send an SMS confirming your phone number.
  • Send in Details: Use the printer and scanner to print papers and record your statement over a video call. Then, sign on the screen to finalise the process.

Once you’re done, you will receive an SMS receipt with a reference number. The relevant police station will receive your complaint and investigate it.

A police man attending the query

Smart Police Stations Locations in Dubai

The following are some of the Dubai Smart Police Station locations:

Arabian Ranches

  • Address: Community Centre – E311 – near Arabian Ranches – Arabian Ranches – Dubai
  • Contact: +971 4 606 1600

City Walk, Building 10

  • Address: Building 3 – Dubai 
  • Contact: +971 4 606 1600

Al Eyaas Police Point

  • Address: Emirates Rd, Exit No 67, Next to Al Eyas Mosque – Al Khawaneej 2 – Dubai
  • Contact: +971 4 606 1600

La Mer, Jumeirah

  • Address: La Mer North, North Entrance, N48 – 2A St – Jumeirah 1 – Dubai 
  • Contact: +971 4 606 1600

Expo City Dubai

  • Address: Expo City Dubai – Al Wasl Avenue – Dubai 
  • Contact: +971 4 606 1600

Last Exit Al Khawaneej Drive-thru

  • Address: Exit D89, Next To Krush Burger – Last Exit Al Khawaneej, 1st St off – Sheikh Zayed Bin Hamdan Al Nahyan Street – Al Khawaneej 1 – Dubai 
  • Contact: +971 4 606 1600

Al Seef by Meraas

  • Address: Al Seef by Meraas, Near Parking Entrance, Dubai Creek – Al Seef St – Al Hamriya – Dubai 
  • Contact: +971 4 606 1600

Last Exit E11 to Dubai Bound

  • Address: Last Exit E11, DXB Bound, Sheikh Zayed Rd Saih Shuaib 1 – Dubai 
  • Contact: +971 4 606 1600

Al Muraqqabat, Deira

  • Address: 160 Abu Bakr Al Seddique Rd, Next to Warba Centre, Al Muraqqabat – Deira – Dubai 
  • Contact:  +971 4 606 1600

Dubai Silicon Oasis

  • Address: Cedre Shopping Centre, Outside Main Entrance – Dubai Silicon Oasis – Cedre Villas – Dubai
  • Contact: +971 4 606 1600

Dubai Design District (D3)

  • Address: Building 3 – Dubai
  • Contact: +971 50 214 3811

Al Nahda St. Al Twar

  • Address: Al Nahda St, D93, Next to Emirates NBD Office – Al Twar 1 – Dubai
  • Contact: +971 4 606 1600

Hatta

  • Address: Al Mustaqbal St – Al Wasl – Dubai
  • Contact: +971 4 606 1600

DAFZA (Dubai Airport Freezone)

  • Address: DAFZA Food Court – Dubai Airport Free Zone – Dubai
  • Contact: +971 4 606 1600

Palm Jumeirah

  • Address: Golden Mile Galleria, Golden Mile 7, Street Level Entrance – The Palm Jumeirah – Dubai
  • Contact: +971 4 606 1600
Exterior of a Smart Police Station in Dubai

FAQs

1. Can I Report an Emergency at a Smart Police Station(SPS)?

Yes, SPS provides methods for reporting emergencies which Dubai Police promptly address. SPS is always ready to deal with emergencies, ensuring that Dubai Police respond quickly and give assistance.

2. Which Services Are Offered by Dubai Smart Police Stations?

Dubai Smart Police Stations offer many services like reporting crimes, registering traffic incidents, applying for certifications, and inquiring about fines. They are open 24 hours a day and offer a user-friendly experience in numerous languages.

Modern technology used by Dubai Smart Police Stations transforms public protection while providing effective, user-friendly police services. They represent the future of police in Dubai, ensuring safety for both locals or tourists.

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