Dubai boasts a highly developed infrastructure and visionary transport strategy. The Dubai Bus On Demand is a transport service that provides a smart, efficient and eco-friendly option to conventional transit. This new service, provided by United Trans in collaboration with Via Technology, provides hassle-free travel within the city.
With a simple-to-use mobile app, passengers can book a ride at their convenience, making daily trips more convenient and easy. Find out more about this service below.
- Overview of The Bus On-Demand Service
- About United Trans
- How to Use
- Business Applications
- Service Zones and Availability
- Service Fee and Eligibility
- FAQs
Overview of The Bus On-Demand Service
Dubai Bus On Demand is a on-demand car-sharing service uniting passengers with a common route. This service by RTA aims to improve public transportation in the city. Compared to fixed-line public transport, this service intelligently varies its route with passenger needs, enhancing mobility and efficiency.
About United Trans
United Trans is a subsidiary of Alserkal Group, established in 2006. As a leader in the regional transport industry, they have successfully executed projects with Dubai RTA, Etihad Rail, Dubai Metro and various airports. United Trans plays a crucial role in Dubai’s public transport, contributing to world-class mobility solutions that enhance the city’s infrastructure and sustainability.
How to Use Dubai Bus On Demand – A Step-by-Step Guide
Dubai Bus On Demand is a cutting-edge ride-sharing service that aims to make city transportation more convenient, affordable and eco-friendly. Here is a step-by-step guide on how you can use the service.
Download the App
You need to download the Dubai Bus On Demand app on Google Play or the App Store to use the service.
Register and Book a Ride
After downloading the app, here are the steps to register and book a ride:
- Register by providing your details, such as your phone number and payment type (debit/credit card).
- Input your pick-up and drop-off points within the areas supported.
- The app will automatically assign you a nearby car, connecting you with travellers travelling in the same direction.
This smart booking system ensures that the service is quick, efficient and aligned with your travel needs.
View Pricing
One of the best features of the app is its transparent pricing. Before confirming your ride, you’ll be shown the exact fare for your trip.
Proceed to Your Pickup Point
Dubai Bus On Demand uses virtual stops rather than conventional bus stops, which are allocated depending on your location. Once you have confirmed your reservation, the app will instruct you to the nearest pickup location, a brief walking distance away.
Business Applications
Dubai Bus On Demand is not only for personal riders but also provides customised solutions for businesses, public authorities, schools and transport operators.
Cities & Public Transport Authorities
- Blends smoothly into current transit networks.
- Increases transport coverage in the underserved segments.
- Supplements fixed-route transport for enhanced reach.
Corporates
- Offers staff an on-demand, convenient commuting solution.
- Reduces parking requirements and corporate transport expenses.
- Facilitates sustainability efforts with shared mobility solutions.
Schools
- Increases student safety through real-time location tracking and route optimisation.
- Addresses special transportation requirements.
Service Zones and Availability
Dubai Bus On Demand is available in the following zones:
- Business Bay
- Al Barsha
- Al Nahda
- Dubai Academic City
- Dubai Silicon Oasis
- Al Rigga
- Port Saeed
- Dubai Downtown
- Al Karama
The service links travellers to the closest metro stations and runs on non-scheduled routes, providing flexibility and convenience.
Service Fee and Eligibility
Dubai Bus On Demand can be accessed by residents and visitors alike. It can be paid for with a debit/credit card or Nol card.
- AED 5 per passenger per trip within a zone.
- AED 4 for each extra passenger within the same booking.
- AED 7 for individual rides between different zones.
FAQs
Yes! Residents and tourists can use the service. A valid debit/credit card or Nol card is required to book a ride.
Download the Dubai Bus On Demand app, enter your pickup and drop-off locations, view the fare and confirm your ride.
The service operates from 5:00 AM to 12:00 AM (Monday to Thursday), 5:00 AM to 1:00 AM (Friday to Saturday) and 10:00 AM to 1:00 AM (Sunday).
Yes! You can book for multiple passengers. Additional passengers in the same booking are charged AED 4 per person.
Yes, the service includes wheelchair-friendly vehicles to ensure accessibility for all passengers.
Dubai Bus On Demand is transforming urban mobility through a flexible, affordable and environmentally friendly mode of transportation in contrast to conventional transit. This service is a benchmark in smart city transport for daily travel, business transportation and increasing public mobility.
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