Road accidents are unfortunate and can leave the driver in a panic situation. Although such incidents are quite stressful, drivers need to act fast. Whether it is a minor accident or a major collision, reporting it to the police is crucial. Knowing how to file a Dubai accident report can make all the difference. Scroll down to learn more.
How to File a Dubai Accident Report
The Dubai government ensures everyone’s safety, thanks to authorities like RTA Dubai and Dubai Police. The police are responsible for traffic law enforcement and regulating road safety. Despite taking precautions, accidents can happen unknowingly.
Filing a Dubai accident report is essential, in case of a major or minor accident. It saves a driver from legal repercussions and is a requirement for vehicle repairs. Here is a straightforward process for reporting an accident in Dubai:
1. Stop Panicking and Assess Severity
First things first, stop panicking to avoid further complications. Get out of the vehicle and check for any major injuries to passengers and damage to the vehicle. If it is a minor accident, drive the car to a safe location to avoid traffic congestion.
In major accidents, refrain from driving a car, call an ambulance for serious injuries, and report to the police immediately.
2. Inform Dubai Police
The next step is to notify the police and file a Dubai accident report. Here is how to quickly report an accident:
For Major Accidents
Any accidents involving serious injuries or dangerous collisions are considered major accidents. In such circumstances, turn off a vehicle’s engine and move out of it. Then dial 999 and inform the police about the accident. Consequently, call an ambulance if urgent medical attention is required.
An emergency team will arrive at the location and conduct their investigation. Additionally, the police will check the driver’s licence, Emirates ID, and vehicle registration card. After enquiry, the police will issue an accident report and a slip. As per the investigation, a slip is issued in one of the following three colours:
- Pink: The driver is responsible for the accident.
- Green: The driver is not responsible for the accident, but the second party is at fault.
- White: None of the involved parties are at fault and further investigation is required.
For Minor Accidents
For minor accidents like car scratches with no major injuries, there is no need to dial the emergency helpline. Instead, drive your car to the roadside and report the accident using the Dubai Police website or mobile application.
Those who prefer in-person applications can visit the nearest police station. Additionally, Emirates National Oil Company (ENOC) stations, one of the best petrol stations in Dubai, offer accident reporting service. The driver must not be under the influence of alcohol, as there is zero tolerance against this crime.
Via Online Service
Dubai Police has made things quick by introducing its online service. Here is how to report a simple accident online:
- Go to the Dubai Police website or mobile application (Android | iOS).
- Click on ‘Services’ from ‘Menu’.
- Go to ‘Simple Accident Report’ under ‘Traffic Services’.
- Enable your location.
- Enter the number of vehicles involved in the collision.
- Provide your vehicle plate number and licence number.
- Upload pictures of damaged vehicles and repeat the same for all involved vehicles.
- Enter your mobile number and email address to receive the accident report.
- Pay the service fee of AED 520 via debit card or E Dirham.
- The report will be issued within 24 hours after the completion of the investigation.
Via Dubai Police Station
Drivers also have the option to file a report at their nearest police station. In situations where the involved parties have conflicting views, visiting a police station is the best option. Go to the police station, file a report, pay service fees in cash, and receive an accident report. Here are the details of Dubai Police for any enquiries:
- Call Centre Number: 901
- Email: mail@dubaipolice.gov.ae
- Working Hours: 07:30 am to 10:00 pm (every day)
Via ENOC Stations
Dubai Police has also announced its On-The-Go initiative. It is a collaboration with ENOC where some ENOC stations provide accident reporting services across Dubai.
To file a report, visit the nearest approved ENOC station and inform the representative about the accident. After verification of the provided details, the representative will issue an accident report via SMS or email. Four ENOC stations are providing this service in Dubai. Here are the locations:
- Al Khail Road, Near Exit 44
- Al Rasheed Street, Al Mizhar
- Arabian Ranches
- Al Khail Road, Near Al Barsha Police Station
3. Receive the Accident Report and Take Your Car to a Workshop
Once the police issue an accident report in Dubai, the driver can take their vehicle to a workshop. Remember, an accident report is proof, which is mandatory for a vehicle repair.
It is important to note that the accident report is valid for three months from the date of issuance. This means all the repairs must be completed within this time frame to avoid any issues.
Reporting Unknown Accident
Accidents can happen anywhere and anytime, for instance, someone might hit a parked car. In such incidents, the vehicle owner might be unaware of the person responsible. There is no need to stress yourself as drivers can report such accidents. Filing a report is mandatory for repairing a damaged vehicle.
Use the Dubai Police website or mobile application or visit the nearest police station. Provide pictures of all four sides of the vehicle and pay the service fees in cash or via Apple Pay or debit card. Here are the fees for filing a Dubai accident report for unknown accidents:
- Service Fee: AED 400
- Knowledge Fee: AED 10
- Innovation Fee: AED 10
- Extra Fee for In-Person Application: AED 100
Follow-Up on Application
A vehicle owner or driver can follow up on their accident report using the Dubai Police website. Additionally, drivers can visit the Smart Police Stations in Dubai to avail of this service. It is free to use and anybody can instantly check the status using the application’s reference number. Follow this process to view the status in no time:
- Simply visit the Dubai Police website.
- Go to ‘Application Status’ in the ‘Services’ section.
- Type in the ‘Reference Number’
- Select ‘Car Accident’.
- Click on submit to review the status.
FAQs
Visit Dubai Police’s official website or mobile application and file a report. The only details required are the vehicle plate number and driving licence number. Once the investigation is completed, the report will be emailed within 24 hours.
Drivers can also report an unknown accident to receive an accident report. They can apply via the website or mobile application or visit the nearest police station.
That was all about the quick and straightforward process of filing a Dubai accident report. Although the process is quite simple, it is essential to ensure safety while driving. This includes following traffic laws to avoid car impoundment and traffic fines in Dubai.
Drivers must also have a valid driving licence in Dubai. Those who want to learn driving can consider the top driving schools in Dubai.
To import a car into the UAE, you must know the steps such as inspection and registration.
