DEWA, also known as the Dubai Electricity and Water Authority, is responsible for powering up homes with utility services. But do you know the authority has eased service connections and bill payments easier with the DEWA mobile app.
This app allows you to utilise hundreds of DEWA app features without waiting in lines for hours in the electricity office. Let us explore what you can do with the DEWA mobile app in this guide!
Overview of the DEWA App Features
The DEWA mobile app is one of the smartest and most user-friendly apps you will find while living in Dubai. Whether you want to check your electricity bill in UAE or pay it online, this app has it all.
The DEWA app is multilingual, making it user-friendly for UAE nationals and expats. Though the application was first launched in 2012, it has recently been revamped with the addition of countless advanced features.
Before getting into the details, here is an overview of the DEWA app features:
| Multitasking split view on iPads | The app now supports a multitasking split view on iPads, allowing a seamless view that can be used with other apps. |
| 3D touch support | The DEWA iOS app also supports 3D touch, allowing users to access the app by pressing the DEWA mobile app icon firmly. |
| Advanced security features | The app has revamped features to offer enhanced safety and state-of-the-art privacy measures for user data protection. |
| iOS 11 support | The app is fully compatible with older iPhone operating systems, like iOS 11, to make it more user-friendly. |
| Revamped dashboard design | The innovative dashboard design of the DEWA smart app offers a modern interface for a more user-friendly app experience. |
| Touch ID login | To add convenience and security, users can now log in to their DEWA app through Touch ID. |
| Easy registration | The process of registering on your DEWA Android or iOS app has made it easier to access your account with minimal effort. |
The DEWA app is handy for many things. It can help slash your DEWA bill, address your related concerns and much more,
DEWA App Services
Let’s check out the services offered by the DEWA smart app:
Bill Payment
Paying your electricity and water bill is one of the most common features of the DEWA mobile app. With the app, you can easily check and pay your bills online in the comfort of your home.
Moreover, via a feature called EasyPay, the DEWA app enables you to pay your friend’s bill on their behalf. You just have to enter their account details and complete the bill payment.
Through the app, you can also view all your transaction history to keep a record of your paid electricity and water bills. Using their Tayseer service, you can pay bills for multiple accounts via the DEWA app by just entering a reference number.
Update Your Personal Information
Using the DEWA app is like having a friend assist you with your online bill-related concerns. You can change and manage your personal information on the app with just a few clicks.
Moreover, if you have recently rented or bought a property, you can view the outstanding DEWA bill from the previous tenant. The app also allows you to change your landlord information. You can update your property type from personal to business or vice versa, along with other details.
Smart Response
The DEWA mobile app features a response service, enabling users to report instantly in case of electricity or water issues. To do so, tap on the “smart response” feature, select your language, and tap on “report issue.”
Your complaint will be issued within a few minutes, allowing you to track your complaint’s progress online. You can use this feature for your or someone else’s house.
Tracking Your Utility Consumption
The DEWA app offers another helpful service: users can track their electricity and water consumption online. This enables them to become more energy-efficient by understanding their power consumption.
Not only of your residence, but you can also track the energy consumption of multiple accounts on a single app!
Activate/Deactivate Connections
When buying or renting a new house in Dubai, users had to visit the DEWA office to apply for a new connection. But with the DEWA smart app, you can simply deactivate the old account and activate yours with just a few clicks.
EV Charging Community
The Dubai Electricity and Water Authority has set up several spots all over Dubai to charge electric vehicles. If you are a DEWA app user and own an EV, you can enjoy additional benefits. You just have to register and buy a charging ticket through your mobile app, and voila!
Moreover, you can find the charging spot locations on your mobile app. It saves you from all the hassle of looking for EV charging spots. How cool is that!
Building or Demolishing NOC
This DEWA app feature comes in handy for all builders and developers. It enables users to apply for an electricity and water NOC online. It allows them to get their building permit or to have it demolished effortlessly.
Doing this saves time and effort; you can get your NOC within 3-5 working days.
The DEWA Store
The app also includes a “DEWA store” feature, where users can benefit from special deals and discounts all over Dubai. You can avail of these discounts in niches like healthcare, insurance, shopping, home-relocation companies, etc.
Other DEWA Smart App Features:
Apart from the DEWA app services mentioned above, here are some additional features you will find on your DEWA mobile app:
- ePay – clearance certificate
- Disconnection notices
- Green bill registration
- Connection estimates
- Jobseeker enrollment
- ePay – Move in
- QR code reader
- Account statements
- Local purchase services
This concludes our DEWA mobile application guide and everything this efficient mobile app can do. The DEWA mobile app is both Android and iOS-friendly, providing seamless electricity and water consumption procedures.
If you want to know more about paying your bills on the DEWA app, here are some DEWA FAQs to read. As a Sharjah or Fujairah resident, read the SEWA guide to learn all about FEWA and make wise decisions!
