The ADDC mobile app is a smart solution for all your needs. This one-stop platform makes managing utilities in Abu Dhabi easy. Whether you want to disconnect a connection, monitor consumption, or pay bills, the App has all the features to make life convenient.
Let’s delve into its usage, features and services.
ADDC App Guide
Abu Dhabi Water and Electricity Authority is the central service providing electricity and water connections to businesses and residents throughout the city. The company launched the ADDC mobile app to provide ease to the residents.
How to Use It?
It is quite simple to use. Download the ADDC Android App from Playstore or the ADDC iPhone App from AppStore, and log in using the ADDC account number.
ADDC App Services and Features
The app allows the customers to avail a variety of services. From opening a new ADDC account to an electricity bill check in Abu Dhabi, it offers a complete range of exciting features and services.
Moving In and Moving Out
When buying or renting a property in Abu Dhabi, the activation and deactivation process is fast with ADDC. Here’s how it works:
Moving In:
When moving into a new property in Abu Dhabi, the first step is to set up the utility connections. By using the ADDC App, you can easily request a new connection.
Moving Out:
Decided to move out of a property in Abu Dhabi? Make sure to submit a disconnection request using the ADDC App. After completing your payment, you will receive a clearance certificate confirming your disconnection.
Steps to Request Disconnection of Utility Services:
- Submit the application using the mobile app.
- Upon submission, you will receive a reference number.
- The closure of the account is notified via SMS and the clearance certificate is sent to the registered email address.
Manage Multiple ADDC Accounts
The app allows users to manage different ADDC accounts. Got more than one property in Abu Dhabi? Manage all from one place. Also, if you have registered a Tawtheeq contract, you can manage billing via ADDC mobile app.
Update Account Details
Any changes in the information can be updated through the ADDC Mobile App. Such as the renewal of tenancy contracts in Abu Dhabi, or updating the address, number or other necessary citizen information.
Check and Pay Bills
Bill payment has become easy and quick with Residential ADDC Mobile App. Compared to the traditional methods, this is more convenient, cost-effective and time-saving. It is easy to review the complete breakdown of the utility bills using the app.
How to Pay?
The only requirement to pay the bills through the app is the billing account number. These are the steps that you need to follow.
- Log into the mobile app.
- Enter the account number.
- Review the bill amount.
- Pay using the credit card details.
- Receive bill payment confirmation SMS.
Pay Bills for Others
With the ADDC App, one can pay bills for multiple properties in Abu Dhabi by entering their respective account numbers. Not only this, the service facilitates a person to pay the bills of others as well.
Issuance of Green Bill
ADDC has shifted to Green Bills which are electronic bills instead of conventional paper bills as part of sustainability. Green Bill can be requested through the mobile app.
Set Up Autopay
Tired of remembering the dates to pay bills each month? Autopay can be set to pay ADDC bills on time each month via the mobile app. The service will deduct the bill amount directly from the credit card.
Check Consumption
The ADDC mobile app allows users to monitor utility usage in Abu Dhabi. By regularly monitoring, one can detect any abnormal changes and can also control consumption.
Get Tips to Reduce Consumption
ADDC is committed to reducing utility consumption and preserving natural resources. The mobile app provides effective tips on how to reduce consumption and automatically slash ADDC bills.
Reporting Emergencies
With the ADDC mobile app, one can promptly report any water or power emergency, or failure. For power failure, call at 991 and for water failure, call at 992. For emergency services, call at 999.
Find the Nearest Payment Location
The app also has the feature to search for the nearest payment locations for offline bill payments.
Send ADDC Any Inquiries and Feedback
ADDC allows users to send inquiries, register any complaints or give any suggestions.
FAQs
Requests for the Green Bill in Abu Dhabi can be made via the ADDC mobile app, website or email.
It is easy to request, contributes to environmental safety and requires no additional fees.
The best way is to set up an autopay option. It will automatically deduct the bill amount from the credit card.
The ADDC Mobile App has made it easy for users to pay bills, monitor consumption, seek prompt customer support and request green bills. Download the ADDC mobile app today and see for yourself how it changes the way you handle your utilities in Abu Dhabi.
Read more about the tips and tricks for a convenient lifestyle in Abu Dhabi at the Property Finder’s blogs.
