TAMM Abu Dhabi – launched by Abu Dhabi Government Service Centres, is a one-stop platform for accessing government services. The TAMM website allows users to apply for services, interact with customer service, and track application status online.
Overview of TAMM Abu Dhabi
The TAMM website was launched in 2018 under the Abu Dhabi Government’s Ghadan 21 accelerator program to improve quality of life. TAMM centres are located across Abu Dhabi, Al Ain, and Al Dhafra to provide easy access to government services.
The website and app offer access to over 700 government services from 60+ local and federal entities. This includes services for individuals and services for businesses.
TAMM Service Centre Locations
For in-person support, Abu Dhabi TAMM physical service centres are located across Abu Dhabi. Users can book appointments in advance or walk in. There are 10+ service centres in Abu Dhabi, Al Ain, Al Dhafra, and the Western Region. All of them work during the weekdays and close on Saturdays and Sundays. You can reach them at the phone number 800 555 and request an internal referral to the designated centre. Below are the locations of some of the TAMM Service Centers:
- Mussafah
- Location: 6th Street, Musaffah, Musaffah Industrial, Abu Dhabi
- Working Hours:
- 7:30 AM – 4:30 PM (Monday – Thursday)
- 7:30 AM – 1:00 PM (Friday)
- Al Waqan
- Location: Al Waqan, 73rd Street, Abu Dhabi
- Working Hours:
- 7:30 AM – 4:30 PM (Monday – Thursday)
- 7:30 AM – 1:00 PM (Friday)
- Airport
- Location: Hamdan Bin Mohammed Street, 11th Street, Al Ain
- Working Hours:
- 8:00 AM – 4:00 PM (Monday – Thursday)
- 7:30 AM – 12:00 PM (Friday)
In addition, there are more centres across other communities in Abu Dhabi. You can explore them by visiting the official website.
TAMM Abu Dhabi Contact Number
A toll-free contact centre provides phone support to users. The staff at the Center can answer questions, provide recommendations, or submit service requests on behalf of users. Simply call the following number for any inquiries:
- Contact Number: 800 555
Working Hours
As for the working hours, TAMM centres are open throughout the week to provide any necessary support. Simply visit any of the centres nearby during the following hours:
- Working hours: 7:00 AM – 11:00 PM (Daily)
Features of the TAMM Platform
The comprehend governmental platform is exploded with features that make it stand amongst the best governmental platforms in the region. The user-friendly portal is distinguished by the loads of services to be done remotely and its multichannel access.
- Single sign-on access
- Users can access all government services with one login via UAE PASS.
- Interactive chatbot
- Users can ask questions and get personalised recommendations.
- Service tracking
- Users can follow the application status and get notifications on the next steps.
- Multichannel access
- Available as a website, smartphone app, physical centres, and contact centre.
Services on TAMM
The services listed above can not be raped into one article. However, there are key services that are demanded the most from people in the UAE. Some of the most popular services available on the TAMM website include:
Bill Payments
Bill payment is a featured service provided by the platform. It could save time and effort for thousands of people. The website allows online payment of bills from government entities like:
- Abu Dhabi Distribution Company (ADDC)
- Al Ain Distribution Company (AADC)
- Abu Dhabi Sewerage Services Company (ADSSC)
- Abu Dhabi Waste Management Center (Tadweer)
- Users can also pay fines and fees related to traffic, parking (Mawaqif), and toll gates.
Healthcare Services
Saving lines and appointment booking visits to many medical facilities. Many medical services are provided on the platform, including rehabilitation, Health Directory, Health Insurance, and International Patient Care. Healthcare services accessible through TAMM include:
- Booking medical appointments and treatments.
- Checking medical reports and history.
- Find a farm nearby.
- Downloading digital health records.
- Validate sick leaves.
Business & Investment Services
Many services are available on the portal for businesses in different sectors. Mentioning a few: healthcare, education, culture and tourism, Energy, safety, and mobility. TAMM enables investors and businesses to access services for:
- Company registration and licensing
- Obtaining trade licences
- Processing government tenders
- Export/import permits
- Industry compliance and regulation
- Key providers include the Department of Economic Development (ADDED) and Abu Dhabi Ports.
Accessing TAMM Online
There are several ways to access TAMM services. If you are a technology person, the portal is provided to you in both ways; application and website. Otherwise, you can call the centre or visit the service centres across Abu Dhabi.
- TAMM Website
- The website can be accessed from any desktop or mobile browser. Users can browse services, create an account, submit applications, make payments, track status, and more.
- TAMM App
- The smartphone app provides full access to TAMM services from iOS and Android devices. This is the most convenient way to access TAMM on the go.
Getting Started on TAMM
The platform requires a sign-in process. The process is a piece of cake for all users, and it is done once then you can save your credentials and login automatically. New users can get started on TAMM UAE easily in three steps:
- Create a UAE PASS account: A UAE PASS account allows unified access to all TAMM services. Users can register for free on the UAE PASS website.
- Login through the website or app using UAE PASS credentials.
- Browse or search services – the homepage categorises services for easy discovery. Users can also search for specific services using keywords.
FAQ
TAMM stands for “Abu Dhabi Government Service Centres”. The word “TAMM” translates to “consider it done” in Arabic and represents the government’s commitment to providing excellent customer service.
The application is a one-stop digital platform providing access to government services to thousands of Abu Dhabi entities. It allows users to apply for services, make payments, track applications, and more via websites, apps, contact centres, and physical centres.
The Abu Dhabi eGovernment strategy aims to digitally transform government services to be more efficient, unified, proactive and personalised. Key goals include migrating services online, integrating government entities, leveraging emerging technologies, and enhancing customer experience.
You can contact the centre via the toll-free TAMM Abu Dhabi contact number 800 555, email contact@tamm.abudhabi, website support chat, smartphone app, or by visiting one of the physical service centres located across Abu Dhabi.
To wrap up, TAMM Abu Dhabi platform provides a simple yet comprehensive way for Abu Dhabi residents and visitors to access essential government services online with its multichannel access and interactive tools. Stay in touch with all UAE updates on our Property Finder Blog, such as UAE Pass.
